Inquiry Management
Capture and track every admission inquiry from first contact to enrolment.
Recording a new inquiry
Go to Admission → New Inquiry. Fill in:
- Student name, date of birth, class applying for
- Parent name, phone number, email
- Source of inquiry (walk-in, phone, reference, advertisement)
- Current school (if any)
- Follow-up date
Follow-up pipeline
The Inquiry List shows all open inquiries with their follow-up dates. Inquiries due for follow-up today are highlighted. Enter call notes, change the follow-up date, or mark the inquiry as Converted (admission confirmed) or Closed (not interested).
Inquiry reports
- Total inquiries by date range, class, and source
- Conversion rate — inquiries converted to admissions
- Pending follow-ups list
- Source analysis — which channel brings the most inquiries