FAQ

Questions people ask

Do I need the internet?

No. Admission, fees, attendance, exams, report cards, payroll, backups and reports all work without it. Only sending messages by SMS, WhatsApp or e-mail needs a connection and your own account.

Can I try it before I buy?

Yes. The program runs as a trial of five starts, and you can also book a demo and we will show you the real program with sample data.

Does it work for a college or coaching centre?

It is built around a school with classes, sections and sessions. A college or coaching centre can use much of it, but ask us on a call whether the structure fits.

Can I load my existing students?

We can load a student list for you on request. Tell us the format you have, for example an Excel sheet.

Does it print report cards and receipts?

Yes. Receipts, report cards, ID cards, certificates and letters are printed or saved as PDF. We have not tested every printer model.

Does it send SMS or WhatsApp by itself?

It can queue messages automatically and send them through your own SMS gateway, e-mail server or WhatsApp account. That has not been tried with a live account. Messages for a channel you have not set up stay in the outbox and can be sent by hand with a link.

Do I pay monthly?

No. There are three one-time licences: Lifetime, White Label and Source Code. A Lifetime licence can include one year of updates and support, renewable. Skipping it never stops the software working.

Can two computers use it at once?

Not yet. It is one PC per licence. A network edition is not built.

Is there a parent app or online fee payment?

No. Those are not part of the program today. They are listed on the Gulf and International pages as work we can scope for you.

Can I get the source code in C# or as a cloud version?

Yes, ask us. The standard source is VB.NET. We also have C#, can discuss other languages, and offer cloud (SaaS) versions. Tell us what you are looking for.

What do I need to run it?

Windows 10 or 11, 64-bit. The Setup file includes the .NET runtime. The activation window uses the Microsoft Edge WebView2 Runtime, part of Windows 11.

How do I pay?

In India, pay in rupees by UPI, card, net banking or wallet through Razorpay. Everywhere else, pay in US dollars with PayPal. Use the India / International switch on the pricing page. After payment we email your licence details to the address you gave; if you have not heard from us within one working day, write to us.

Windows says "Windows protected your PC" or "unknown publisher" when I install. Is it safe?

The Setup file is not code-signed yet, so Windows SmartScreen shows this blue warning for any new, unsigned program. To continue, click More info, then click Run anyway. You can check the file first: the SHA256 checksum we give you with the Setup file should match the one Windows computes for your copy (in PowerShell: Get-FileHash Setup.exe). Only install a copy that you received from us.

My data is on one computer. What if the disk fails?

The data is one file on your own PC and the program takes a backup copy every day, but that copy is on the same disk, so it does not protect you from a failed disk or a stolen computer. Copy the backup folder to a pen drive, an external disk or a cloud-synced folder (Google Drive, OneDrive) regularly; the Backup screen shows where the backup files are. A restore takes a safety copy of the current data first.

Can you add a feature my school needs?

Yes. Extra features are built to order. Open the Customise page, tick what you need and send your details. We reply within 24 hours on working days with the cost and the number of days needed. Ticking a feature is a request for a quote, not an order.

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