Voice AI Agents & Conversational Telephony
AI that answers the phone, qualifies leads, books appointments, and handles tier-1 support — in real time, with natural speech.
Why This Matters
Your team spends 40–60% of calls on repetitive intake: "What's your name? Account number? Reason for calling?" A voice AI agent handles this 24/7, escalates only when needed, and never gets tired or impatient.
What Teams Use This For
- Inbound call handling: intake, FAQ, appointment booking
- Outbound sales: lead qualification, cold follow-up at scale
- Customer support tier-1: order status, returns, account queries
- After-hours reception for clinics, law firms, agencies
- Survey and feedback collection via natural phone conversation
What You Receive
- Voice agent built on Vapi or Retell AI platform
- LLM-powered conversation logic (Claude or GPT-4o)
- Twilio phone number provisioning + call routing
- CRM/calendar integration for booking and data capture
- Call transcripts, recordings, and analytics dashboard
Project Packages
Fixed-price scopes with clear deliverables. No hourly billing surprises. Source code ownership transferred on all packages.
Single-Purpose Agent
- One conversation flow
- Twilio number included
- Basic CRM/calendar hook
- Call transcripts
- 30-day support
Full Reception Agent
- Multi-intent handling
- Intelligent escalation to human
- Full CRM integration
- Analytics dashboard
- 60-day support
Outbound Campaign AI
- Outbound dialling at scale
- Lead qualification logic
- Dynamic script per persona
- Outcome logging
- 90-day priority support
Stack Used
Proof of Delivery
Built QChat (multi-tenant AI conversational platform) demonstrating deep expertise in LLM conversation flow, context management, and production reliability. Voice is the natural next layer.
Ready to start?
Send a brief description of your project and I'll reply within 24 hours with a scoped proposal — no obligation.
Email Your Requirements → hello@debasisbhattacharjee.com